Rights and responsibilities
Rights
- You have the right to expect that members of our staff will be available to assist you.
- You have the right to expect to be kept informed. ÌìÃÀ´«Ã½ strives through publications, correspondence and other media to provide students and parents with updated information.
- You have the right to expect fair treatment. ÌìÃÀ´«Ã½ does not discriminate on the basis of race, creed, age, disability, sex or national origin.
Responsibilities
- When you schedule classes, you accept the liability for payment of all associated fees unless you complete the procedure for official withdrawal.
- You are responsible for being knowledgeable of ÌìÃÀ´«Ã½'s payment policies by reviewing the Bursar's Office web-site of information and all other pertinent information.
- You are responsible for making payment arrangements with the Bursar's Office in accordance with the guidelines set forth in ÌìÃÀ´«Ã½'s payment policy.
- You are responsible for satisfying all financial obligations with the university before you will be granted a release of grade report/transcript/diploma.
- You are responsible for collection costs that occur as a result of your account being placed with an internal collector or an outside collection agency.
Billing Rights Summary
- If you have questions about your bill, please contact the Bursar's Office at 270.809.4227 or msu.bursar@murraystate.edu